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Loved by over 20,000+ customers since 2016

FREQUENTLY ASKED QUESTIONS

  • All orders are processed and shipped within 1-4 working days. Once the order has been dispatched, customers will receive a tracking number via email in the shipping confirmation. Orders are usually delivered within 4-6 working days.

  • We offer worldwide shipping.

    Wherever you are, we’ll make sure your order arrives safely and on time.

  • We work with trusted international carriers such as DHL and various local courier partners to ensure fast and reliable delivery.

    In the United States, most orders are shipped via USPS.

  • We accept all major credit and debit cards, including:

    • Visa
    • Mastercard
    • Discover
    • American Express
    • PayPal

    Additional secure payment options may be available depending on your country.

  • We’re sorry for the inconvenience.
    If your order arrived broken or defective, please contact us at info@theotakucorner.com within 30 days of delivery.
    We’ll send you a free replacement as soon as possible.

  • If your order has not yet been processed, you can edit or cancel it through:

    • The order status page immediately after placing your order
    • The link in your order confirmation email
    • Your account dashboard, if you have one

    Please note: once an order has been processed and shipped, it can no longer be modified or canceled.

  • If you have any other questions, feel free to reach out to us at info@theotakucorner.com — our team will be happy to assist you.